Support
How can we help?
Email heard@goodusestudio.com and a real person will reply, usually within two business days. Quick answers first:
Heard didn't find my title
Add a detail you remember: an actor, the year, or what it's about ("the one where a chef moves back to Chicago"). For a link, make sure the post is public. X, Facebook, Threads and Snapchat links can't be read yet; type what you see in the post instead.
Do I need an account?
No. You can capture and save as a guest, and your list stays on your phone. Signing in with your email keeps your list if you switch phones and lets you share Watching with your household.
Household invites
Only the person who created the household can invite people. The invite goes to an email address, and whoever accepts it needs to sign in to Heard with that same email.
Deleting your account
In Heard, open Account and tap Delete account. This permanently deletes your saved titles, watched history and account. If you created a household, it passes to the member who joined earliest; if no one else is in it, it's deleted. You can also email us to ask for deletion.
Privacy
Still stuck? Send us a note and tell us what you tried to find, or email heard@goodusestudio.com.